Uploading

Three ways to upload

All three do the same thing:

• Upload at the bottom of an open order.
• The upload button on a row in My Orders.
• Upload at the top of My Orders, for every order that is still local.

While an upload runs the upload buttons are disabled everywhere, so nothing is sent twice.

When it works

You get Order Received with Your order has been successfully uploaded. We have received your order and will begin processing it shortly. The status changes to uploaded and the badge on My Orders drops by one. The order stays on the device, so you can still look it up.

When it does not

Message	What it means	What to do
The files that you tried to upload do not exists.	A scan file is missing on the device. Usually the model was not finished when it was saved.	Scan that side again.
The files could not be uploaded, please check your internet connection.	The app could not reach LutraCAD.	Check the connection and try again.

An order that fails keeps its local status, so you can simply try again later.

Uploading everything at once gives Order Upload Incomplete if any of them failed. The successful ones are already marked uploaded and are not sent a second time.